Direct Care Staff Retention/Turnover Rates
Palo Alto Commons has a very high staff retention rate across all departments. In order to provide consistent and expert care, the staff retention rate is especially crucial for direct caregivers:
Palo Alto Commons Direct Caregiver (Annual) Retention Rate: 80%
National (Average) Direct Caregiver (Annual) Retention Rate: 44.3%**
Longevity of Service
Palo Alto Commons is also proud of our staff’s unparalleled longevity of service.
In all, 53 staff members have 5+ years of service at Palo Alto Commons:
- 1 staff member with 20+ years of service
- 8 staff members with 15-19 years of service
- 16 staff members with 10-14 years of service
- 28 staff members with 5-9 years of service
Strong Management and Leadership
Our experienced and dedicated management team provides expert coordination and delivery of services. The operational management staff has a combined total of over 116 years of experience and service at Palo Alto Commons:
- 1 administrative staff member with 20+ years of service:
Director of Dining Services - 4 administrative staff members with 16+ years of service:
Executive Director, Assistant Executive Director, Director of Maintenance, Director of Environmental Services - 2 administrative staff members with 11+ years of service:
Business Office Manager, Director of Activities - 1 administrative staff member with 8+ years of service:
Program Manager- Meadow Wing & Focused Care
** 2009 National Center for Assisted Living (NCAL) Assisted Living Staff Vacancy, Retention, and Turnover Survey